Ordering Policies

Ordering Policies


100% Satisfaction Guarantee

Our Guarantee

Cliffhanger Tools offers a 100% Satisfaction Guarantee. If you are unsatisfied with your purchase, contact us within 30 days and we will issue a full refund, excluding any shipping costs.


Shipping Policy

Most orders for Cliffhanger Tools will ship within 24 hours, Monday through Friday. Custom Tote Boxes are in production for a week before shipment.


Privacy Policy

Your information is safe with us. Cliffhanger Tools will not share or sell your information with anyone. Ocassionally, we may send a newsletter or announcement to those that have subscribed to our mailing list, but we promise not to be a nuisance.


Secure Ordering

Cliffhanger Tools uses SmartCart to conduct secure ecommerce transactions on our website. SmartCart utilizes premuim business-class SSL with the GeoTrust True Business ID with EV (Extended Validation) for the highest possible encryption available for online transactions.